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Academy questions, Schema OS, licensing, Premium managed — every channel reaches a person, not a queue. Replies within a business day.
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Pick the channel that fits.
Three ways in. Same people on the other end — we just route by what you need.
For anything that needs a real answer — a stuck install, a licensing question, a refund. Write hello@studio-schema.com or use the form below. One inbox, monitored by the people who built the thing you’re asking about.
Found a bug, or hitting something repeatable in Schema OS or a plugin? Send it through the form with the topic set to the product — we’ll open a tracked ticket, reproduce it, and follow up with a fix or a workaround. Include your Claude Code version and the exact error if you have it.
Evaluating Premium managed, repo licensing for a team, or rolling the Academy out across a studio? Set the topic to Premium managed or Repo licensingand tell us the shape of your team — we’ll come back with options, honestly, including the ones where you don’t need us.
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30 days on everything. One email, no forms — just say the word.
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We read what you send, reply, and don’t sell or share it. No tracking pixels, no drip funnel — just an answer. Prefer to help yourself first?
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Asked a licensing question on a Friday afternoon, expected a canned reply. Got a real answer from someone who clearly knew the repo — by Monday morning.
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Start free, then ask us.
The first module is free and the refund window is 30 days. Get hands-on, and reach out the moment you have a question.